Three ways to reach your customer
Each channel has its own role: different reach, cost per contact and formality. Use just one or combine all three in the same campaign.
WhatsApp Business (official API)
Campaigns to your contact list and automatic replies, using Meta’s official API — the same WhatsApp your customers already use every day, with your company’s verified name. Following Meta’s guidelines, without the risk of automatic blocking that unofficial tools carry.
See what WhatsApp can do for your business →Voice Broadcast — the "Fonada" (Audio Marketing)
Your own recording playing right on the call, to landlines or mobile phones in your area — no equipment needed at your company. At the end of the message you can ask people to "press 1 for more information": we collect the answers and email you the list of who responded, ready for your follow-up.
Used by stores, dentists, pharmacies, real estate agencies, local governments, political campaigns, schools and practically any business that needs to notify or promote something to many people at once.
More information →Bulk SMS
Ideal for reminders, confirmations and short payment notices. It reaches any mobile phone, even without internet, and is usually read within minutes — which makes it the channel with the highest open rate for urgent notices.
More information →Fewer no-shows, more customers coming back — through official WhatsApp
Built for clinics, medical offices and dentists, and also for pharmacies, restaurants, pizzerias and shops that need to notify customers at the right time.
Appointment reminders with confirmation
The patient gets the reminder before the appointment and confirms or reschedules with one tap. Fewer empty slots in the schedule.
Promotions for your list
Cleanings, check-ups, return campaigns, daily offers. You choose the text and who receives it, and follow the results.
Automatic notices
Return-visit reminders, order ready, package arrived, booking confirmation. The customer is notified without anyone typing.
All replies in one inbox
Everything customers reply arrives organized, with their name and the campaign. You can answer right from the system.
Dashboard to follow along
See how many were sent, delivered and read, without depending on anyone. Each company with its own access.
Official API, handled with care
Your company number and name on official WhatsApp. Anyone who asks to stop receiving messages is removed from the list right away.
Your customer’s dashboard: everything they need on a single screen. (Screenshots shown in Portuguese.)
Example with fictitious data. The message carries only name, date, time and provider — no health information.
Who it is for
Over 20 years following how companies communicate
Vefone Tecnologia e Informática was founded in 2006 in Curitibanos (Santa Catarina, Brazil), working in IT and telephony/VoIP. In 2011 we began operating voice broadcast and bulk SMS — and today we add official WhatsApp as a third channel, always on the same platform, with the same direct support as ever.
Why Vefone
- ✓No equipment — no installation or software at your company, everything runs on our platform.
- ✓Complete report — every campaign produces an emailed report of who was reached.
- ✓Official WhatsApp API — following Meta’s guidelines, without the automatic-blocking risk of unofficial tools.
- ✓Direct support — no outsourced call center.
"Example text — a real customer testimonial is coming soon."
Customer name — Company
Common questions
Do I need to install any software?
No. Everything works in the browser, on our platform. We set it up and guide your first use.
How much does it cost?
Each company gets a proposal based on its size and type of use. Talk to us on WhatsApp or email and we will send you a quote.
Can WhatsApp block my number?
We use Meta’s official API with approved message templates, which is the recommended path for businesses. We do not use unofficial tools.
Can I send to any list of phone numbers?
The ideal is to send to people who are your customers or patients. Anyone who opts out is removed from the list automatically.
Does it work for a small practice?
Yes. It works for a practice with few patients and also for chains with several locations.
Do you also offer Voice Broadcast and SMS?
Yes. You can use a single channel or combine WhatsApp, voice and SMS in the same campaign.
Contact us
Fill in the form below — we reply straight to your email.